Terms & Conditions — pcu88 Platform Rules

In these Terms, the following definitions apply throughout the document unless the context requires otherwise:

• "Platform" means the pcu88 website accessible at https://pcu88.io and any associated mobile-optimised interfaces or downloadable applications provided by the Company.
• "Account" means the registered user account created by a Player upon completing the pcu88 registration process.
• "Balance" means the total funds held in a Player's Account at any given time, comprising real-money deposits, withdrawal-eligible winnings, and any bonus amounts separately tracked.
• "Bonus Funds" means any promotional credits, free-bet awards, cashback amounts, or other incentives credited to a Player's Account under a specific promotional offer.
• "Wager" or "Bet" means any real-money stake placed by a Player on a sporting event, casino game, or other wagering market available on the Platform.
• "Verification Documents" means identity documents, proof of address, or payment method confirmations requested by pcu88 in order to validate a Player's identity or the source of deposited funds.
• "Bangladesh Standard Time (BST)" means UTC+6, the time zone used by the Company for all operational and dispute-resolution purposes.
• "Taka" / "৳" / "BDT" means the official currency of Bangladesh, in which all Platform transactions are denominated.

By registering an Account, logging in to an existing Account, making a deposit, placing a Wager, or otherwise accessing any feature of the Platform, you unconditionally accept these Terms and agree to be legally bound by them. Your acceptance is effective from the moment you first interact with the Platform.

These Terms supersede all prior agreements, representations, or understandings between you and pcu88, whether written or oral, relating to the subject matter herein. pcu88 reserves the right to update or amend these Terms at any time. Continued use of the Platform following notification of any amendment constitutes acceptance of the revised Terms.

It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this document. Material changes will be communicated to registered Players via the email address associated with their Account.

To be eligible to register and maintain an Account on pcu88, you must satisfy all of the following conditions at the time of registration and at all times thereafter:

• You are at least 21 years of age.
• You are registering as an individual acting on your own behalf and not as an agent for any third party.
• You have not previously held an Account that was suspended, terminated, or closed by pcu88 for a breach of these Terms.
• You are not a current or former employee, director, officer, contractor, or close family member of any person in the foregoing categories employed by pcu88 or its affiliated companies.
• You are not using a VPN, proxy service, or other technical means to disguise your true location or identity.
• All information provided during registration is accurate, current, and complete. You agree to notify pcu88 promptly if any registered details change.

pcu88 reserves the right to request Verification Documents at any time, including at the point of registration, prior to first withdrawal, or if suspicious account activity is detected. Failure to provide satisfactory documentation within the timeframe requested will result in Account suspension pending resolution.

Single Account Policy: Each Player is permitted to hold exactly one registered Account on pcu88. The creation of duplicate accounts, whether under the same or different personal details, email addresses, device identifiers, or payment methods, is strictly prohibited. Where multiple accounts are identified as belonging to the same individual, pcu88 will suspend all accounts involved, withhold any outstanding balances pending investigation, and may permanently ban the individual from the Platform.

Account Security: You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party or allow any other person to access your Account. pcu88 will never ask for your password under any circumstance. Any activity recorded under your Account credentials is your sole legal responsibility, whether or not it was carried out by you personally.

Account Inactivity: An Account that has had no login activity for a period of 12 consecutive months is classified as dormant. pcu88 reserves the right to apply a monthly dormancy fee of ৳100 to dormant accounts with a positive balance, provided the applicable regulatory framework permits such deduction. Players will be notified at least 30 days before any dormancy fee is applied. Accounts with a zero balance may be closed without further notice after 24 months of inactivity.

Account Closure by Player: You may request closure of your Account at any time by contacting pcu88 support via the on-site live chat or by emailing [email protected]. All pending withdrawal requests will be processed prior to closure. Bonus Funds that have not met applicable wagering requirements at the time of closure will be forfeited.

Accepted Payment Methods: pcu88 currently accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank. All transaction amounts are denominated in Bangladeshi Taka (৳). pcu88 reserves the right to add, modify, or remove supported payment methods at any time with reasonable advance notice to Players.

Deposit Limits: The minimum single deposit amount is ৳200. There is no platform-imposed maximum deposit limit, although individual payment providers may apply their own transaction caps. Deposits are credited to your Account Balance in real time upon confirmation from the payment provider.

Withdrawal Processing: Withdrawal requests are reviewed and processed within two business hours during normal operating conditions. The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will be rejected and the funds returned to your Account Balance. pcu88 reserves the right to apply enhanced verification checks to withdrawal requests that exceed ৳50,000 in a single transaction or ৳200,000 within a 30-day rolling period.

Identity Verification Requirement: pcu88 requires satisfactory identity verification — including a government-issued photo ID and proof of the payment method used — before processing any withdrawal. This requirement applies to all Players regardless of account age or transaction history and is a permanent condition of maintaining an Account.

Source of Funds: You represent and warrant that all funds deposited to pcu88 are derived from legitimate sources and do not constitute proceeds of any unlawful activity. pcu88 reserves the right to request documentation evidencing the source of funds in connection with any deposit or withdrawal and to delay or withhold processing pending satisfactory review.

• Deposits and withdrawals must use the same payment method where technically possible (matched funding policy).
• Third-party deposits — where the name on the payment account does not match the registered Account holder — are not accepted and will be returned.
• pcu88 does not charge transaction fees on standard deposits or withdrawals; however, your payment provider may apply their own charges.
• Chargebacks, reversals, or disputes initiated with a payment provider in relation to pcu88 transactions will result in immediate Account suspension pending investigation.

pcu88 offers a range of promotional incentives including welcome bonuses, reload bonuses, free-bet credits, cashback schemes, and seasonal offers tied to events such as the Bangladesh Premier League, Eid, and Pohela Boishakh. All promotional offers are subject to the specific terms published at the time the offer is made available, which are incorporated into these Terms by reference.

Wagering Requirements: Unless otherwise stated, Bonus Funds are subject to a wagering requirement that must be satisfied before any portion of the bonus or associated winnings may be withdrawn. Wagering requirements are expressed as a multiplier (e.g., 20x) applied to the bonus amount. For example, a ৳1,000 bonus with a 20x requirement must generate ৳20,000 in total qualifying wagers before a withdrawal is permitted.

• Bonus Funds may only be used on games and markets that are designated as contributing to wagering requirements for that specific promotion.
• Bonus Funds expire if not used within the validity period stated in the offer terms. Expired Bonus Funds are removed from the Account without compensation.
• pcu88 reserves the right to withdraw any bonus offer or cancel a bonus credited to an Account if it determines that the offer was claimed fraudulently, through exploitation of a technical error, or in breach of the specific promotion rules.
• Multiple accounts created to claim the same promotion will result in all bonuses being voided and accounts suspended.
• Bonus abuse — including structured wagering designed to exploit bonus mechanics while minimising genuine risk — is prohibited and may result in account closure and forfeiture of funds.

All Wagers placed on pcu88 are subject to the specific market rules applicable to the relevant sport, event, or game type, as published in the pcu88 help section. In the event of any conflict between market-specific rules and these general Terms, the market-specific rules shall prevail in relation to the resolution of that Wager only.

Acceptance of Bets: pcu88 reserves the right to refuse, limit, or void any Wager at its sole discretion, including where it believes a Wager has been placed using information that is not publicly available, where odds were displayed in error, or where unusual betting patterns suggest manipulation of a market.

Void Bets: A Wager will be declared void and the stake returned to your Account Balance in the following circumstances: the event is cancelled or abandoned without a result being declared; the odds offered were the result of a manifest error; or the event did not take place within the timeframe specified in the relevant market rules.

Errors and Manifest Mistakes: Where pcu88 publishes incorrect odds, incorrect market details, or otherwise makes a manifest error in the presentation of a wagering opportunity, pcu88 reserves the right to void affected bets and return stakes. This applies regardless of whether bets have already been settled.

• In-play betting markets may be suspended at any time at pcu88's discretion, including in response to significant on-field events.
• Maximum payout limits per event and per market type are published in the betting rules help section and may be updated periodically.
• Cricket markets — including BPL, T20 World Cup, IPL, and Bangladesh Tigers fixtures — are subject to ICC and relevant board match-integrity protocols.
• Football markets cover BPL, Premier League, La Liga, FIFA qualifiers, and other competitions as listed in the active sportsbook.

The following activities are strictly prohibited on the pcu88 Platform. Engaging in any of the conduct listed below will result in immediate Account suspension, forfeiture of Balance, and may be reported to relevant authorities:

• Providing false, misleading, or fraudulent information during registration or at any subsequent point of identity verification.
• Registering or operating more than one Account on the Platform.
• Using the Platform for any money laundering, fraud, or other financial crime purpose.
• Exploiting software bugs, glitches, or technical errors to gain an unfair financial advantage.
• Using automated software, bots, scrapers, or artificial intelligence tools to place Wagers or interact with the Platform in a non-human manner.
• Colluding with other Players to manipulate game outcomes, including in live casino environments.
• Placing Wagers on behalf of another person or acting as an agent without the prior written consent of pcu88.
• Accessing the Platform via VPN, proxy, or other technical means intended to circumvent geographic, age, or account restrictions.
• Engaging in any conduct that disrupts the integrity of the Platform or the experience of other Players, including harassment of support staff.

All content published on the pcu88 Platform — including but not limited to the pcu88 brand name, logo, interface design, game graphics, software code, odds data, promotional materials, and written content — is the exclusive intellectual property of pcu88 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes only. You may not reproduce, redistribute, modify, create derivative works from, or commercially exploit any Platform content without the prior written consent of pcu88. Unauthorised use of pcu88 intellectual property may result in civil and criminal liability.

pcu88 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at pcu88.io/privacy-policy. By registering an Account, you consent to the collection and use of your personal data as described in that policy.

pcu88 uses 256-bit SSL encryption to protect all data transmitted between your device and the Platform. Passwords are stored using one-way cryptographic hashing and are never accessible in plaintext by Company staff. pcu88 will never sell your personal data to third parties for marketing purposes without your explicit consent.

pcu88 may be required by law, court order, or the direction of a competent regulatory authority to disclose Player data. In such circumstances, pcu88 will comply with the legally binding request and, where permitted, will notify the affected Player in advance.

pcu88 provides the following responsible gaming tools to all registered Players, accessible from the Account settings dashboard at any time:

• Deposit Limits: Set daily, weekly, or monthly caps on deposits. Limits take effect immediately and may not be increased without a mandatory 7-day cooling-off period.
• Session Time Reminders: Receive on-screen notifications after a pre-set period of continuous play.
• Temporary Self-Exclusion: Block access to your Account for a chosen period ranging from 24 hours to 30 days. During exclusion, deposits and Wagers are disabled.
• Permanent Self-Exclusion: Permanently close your Account with no option to reopen it. This option is available by contacting the pcu88 support team directly.
• Reality Checks: Display cumulative session statistics including total time played and net win/loss figures.

pcu88 enforces a strict 21+ age policy without exception. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling content. If you suspect that a minor has accessed pcu88, please contact support immediately at [email protected].

Gambling should be treated as a form of entertainment, not as a source of income or a means to recover financial losses. pcu88 strongly advises all Players to set personal budgets, take regular breaks, and never chase losses.

To the fullest extent permitted by applicable law, pcu88 excludes all liability for any direct, indirect, incidental, special, consequential, or punitive losses or damages arising from your use of or inability to use the Platform, including but not limited to loss of funds, loss of profits, loss of data, or reputational harm.

pcu88 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. pcu88 will make reasonable efforts to maintain platform availability, particularly during major sporting events such as BPL finals and T20 internationals, but cannot guarantee uninterrupted service.

In jurisdictions where the exclusion of certain warranties or liabilities is not permitted by law, pcu88's liability is limited to the maximum extent permitted. Nothing in these Terms excludes or limits liability for fraud, death, or personal injury caused by negligence on the part of pcu88.

pcu88 is not responsible for the content, practices, or policies of any third-party payment providers, game studios, or external platforms that may be accessible via the pcu88 Platform. Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi operate their own terms and technical standards independently of pcu88.

Termination by pcu88: pcu88 reserves the right to suspend or permanently terminate your Account at any time, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms.
• Provision of false or misleading information during registration or verification.
• Suspected fraud, money laundering, or other financial crime.
• Failure to provide satisfactory Verification Documents within the requested timeframe.
• Any conduct that pcu88 determines, in its reasonable discretion, to be harmful to the Platform, other Players, or the integrity of sporting or casino outcomes.

Upon termination for cause, pcu88 is entitled to withhold any outstanding Balance pending the outcome of a fraud or compliance investigation. Where no wrongdoing is ultimately established, net real-money funds (excluding Bonus Funds and winnings derived from prohibited conduct) will be returned to the Player via the original payment method.

Termination by Player: You may close your Account at any time by contacting pcu88 support. Pending withdrawal requests will be fulfilled before closure, subject to standard verification requirements. Any Bonus Funds not yet converted to withdrawable funds at the time of closure will be forfeited automatically.

pcu88 reserves the right to amend, update, or replace these Terms at any time. Where changes are material — meaning they affect Players' rights, financial obligations, or account conditions in a significant way — pcu88 will provide at least 14 days' advance notice via the email address registered to your Account before the amended Terms take effect.

For minor or administrative changes (such as corrections to typographical errors, reformatting, or clarifications that do not alter the substantive meaning of any clause), pcu88 may update the document without advance notice, updating the effective date displayed at the top of this page.

If you do not agree to the amended Terms, you must stop using the Platform and may request closure of your Account by contacting support. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms in full.

These Terms and any dispute or claim arising from or in connection with them or their subject matter shall be interpreted in accordance with generally accepted principles of online gaming law and fair dealing. pcu88 operates as a platform serving players in Bangladesh and applies standards consistent with international best practice in the online gaming industry.

Dispute Resolution: In the event of a dispute between a Player and pcu88, the Player should first contact pcu88 support via live chat or email at [email protected], providing full details of the dispute. pcu88 commits to acknowledging all formal dispute submissions within 24 hours of receipt (Bangladesh Standard Time, UTC+6) and to providing a substantive written response within 10 business days.

pcu88 treats Player disputes seriously. All records of relevant transactions, chat logs, and game data are retained and will be reviewed by a senior compliance team member independent of the original decision. Players will be kept informed of progress throughout the review process.

Where a dispute cannot be resolved bilaterally, pcu88 will cooperate in good faith with any independent adjudication process agreed between the parties. Neither party waives any legal rights by first attempting informal resolution through pcu88's internal process.

If you have any questions about these Terms & Conditions, wish to report a suspected breach, or need to contact pcu88 in connection with account, payment, or responsible gaming matters, please use the following contact details:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available on-site 24 hours a day, 7 days a week, at Bangladesh Standard Time (UTC+6)
• Response Time: Under 5 minutes via live chat; within 24 hours for email enquiries
• Platform: https://pcu88.io

For responsible gaming enquiries, including requests to activate self-exclusion or deposit limits, please contact our dedicated responsible gaming team at [email protected] and mark your message with the subject line "Responsible Gaming Request" for priority handling.